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Care Opinion

Visual Impairment

Posted By Stella 8

"Visual Impairment"

About: Princess Alexandra Eye Pavillion

(as a service user),

Very disappointed with this hospital, since 2019 I was referred as urgent to see a doctor, more than a year still on the waiting list, and now I have cataracts, 

If it wasn't for the RNIB I would have difficulties going out.

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Responses

Response from Aris Tyrothoulakis, Director, NHS Lothian 3 years ago
Aris Tyrothoulakis
Director,
NHS Lothian

Submitted on 02/11/2020 at 14:03
Published on Care Opinion at 14:03

Dear 'Stella 8'

Thank you for taking the time to provide this feeback. I am really sorry to hear about the delays you are experiencing with the waiting list for the Ophthalmology service.

Could I suggest contacting the Patient Experience Team, where someone would be able to discuss these concerns and agree with you what should happen next. Their contact details are:

Email – feedback@nhslothian.scot.nhs.uk

Telephone – 0131 536 3370

Kind regards,

Aris

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