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"Friendly, professional and genuinely caring"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Trauma and orthopaedics

(as a service user),

Admitted for revision surgery for a complicated fracture. From the moment I walked onto the Elective Surgery Unit the care was outstanding. The staff were friendly, professional and genuinely caring. From the porters and phlebotomist to the nursing and medical staff, irrespective of grade or position. Absolutely outstanding. Incredibly impressed after the sub par care received at another trust   If it can happen at QMC it can happen anywhere. The staff seem motivated and dedicated.   Thank you! ! !  

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Responses

Response from Nottingham University Hospitals NHS Trust 3 years ago
Nottingham University Hospitals NHS Trust
Submitted on 04/11/2020 at 10:16
Published on Care Opinion at 10:16


Thank you for these kind words. I am very pleased to hear that you left us feeling that you have had a good standard of care from everyone you encountered. I will share this lovely feedback with the team.

Kind regards

Catherine Price

Matron, Orthopaedic Trauma

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