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"The service that I received after a fall"

About: Princess Royal University Hospital / Accident and emergency Princess Royal University Hospital / Trauma and orthopaedics

(as a service user),

I tripped and fell one day early September, and encounted terrible pain in the pelvic area.

I thought I could just rest and it would get better, and then after about 3 days the pain got worse, and I took myself to A @ E,

Here ,I experienced top level treatment ,blood pressure, blood test ,xray seen by a junior doctor, and followed up with a consultant.

The conclusion was a cracked bone in the pelvis, no operation required, pain killers and rest.

All the staff in A @ E were friendly, sympathetic and knowledgeable.

I was discharged with pain killers and a business card for the fracture clinic I was told to call them for advice and exercises.

They called me back, were very helpful and said they would send me virtual exercises.

As promised in the post were the exercises.

I have been exercising and now able to walk without my 2 walking sticks, almost 8 weeks, as told it would take.

I have very high respect for ALL the NHS, and in particular for the staff in A@E. on that day.

Many thanks to all .

Keep safe

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Responses

Response from Princess Royal University Hospital 3 years ago
Princess Royal University Hospital
Submitted on 19/11/2020 at 10:26
Published on nhs.uk at 11:52


Dear Mrs VeraB. I am sorry to hear about your fall and resulting cracked bone and pain. So glad to hear that the team in A&E were able to help you and, in particular, that you got the follow up call and exercises. Well done on your progress with walking without you 2 walking sticks! Keep it up and take care.

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