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Excellent care at Opthalmology

Posted By toffeeapple

"Excellent care at Opthalmology"

About: Burton Hospital / Ophthalmology

(as the patient),

Made to feel welcome and relaxed. Everything explained to me. All my questions answered. The surgeon and theatre staff were great. Especially the nurse that stayed to hold my hand throughout! I am so grateful to them all. A huge thank you. What a difference they are making to peoples lives.

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Responses

Response from Burton Hospital about a year and a half ago
Burton Hospital

Submitted on 26/10/2022 at 10:14
Published on nhs.uk at 19:01

Good Morning- (Pals Compliment-I.D-29030)

It was very kind of you to take the time to write to the hospital; we are very pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the staff on (insert ward/department) which you visited recently.

We will forward your kind comments to the manager for (insert ward/department) requesting they share it with all the staff.

Thank you again for taking the time to write to the hospital, it is appreciated.

Patient Advice and Liaison Service (PALS).

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by toffeeapple (the patient)

Thank you for letting me know my comments will be forwarded on.

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