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"Knee replacement"

About: Victoria Hospital / Trauma & orthopaedics

(as the patient),

I was referred to surgeon October 2019.

Had my initial consultation in Jan 2020 and pre assessment also in Jan.

My op cancelled in May 2020.

New date 20th Oct 2020.

Home today.

From start to finish my treatment has been first class. From the consultants secretary(who had  a few phone calls),pre assessment twice because of delay and   The Vic Kirkcaldy -Ward 10 i cant thank them enough for the care i recieved and how nothing was too much trouble even silly questions.

THANKYOU!

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Responses

Response from Pauline Hope, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 3 years ago
Pauline Hope
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife
Submitted on 27/10/2020 at 17:38
Published on Care Opinion at 17:38


Dear Rabbits 1996,

Thank you for taking the time to share your story on care opinion. I am glad to hear that you got your operation in October after it being cancelled due to CO-VID. The staff will be delighted to hear that from start to finish your treatment was first class and nothing was too much trouble. I shall ensure that everyone you mentioned is made aware.

I wish you all the best in your recovery.

Best wishes

Pauline

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Response from Jacqueline Stecka, Senior Charge Nurse, Urology DTC, NHS Fife 3 years ago
Jacqueline Stecka
Senior Charge Nurse, Urology DTC,
NHS Fife
Submitted on 28/10/2020 at 08:18
Published on Care Opinion at 08:18


Dear Rabbits 1996

Thank you for taking the time to post on care opinion. It is great to hear that the treatment you received was 'first class' from start to finish. It was unfortunate that your first scheduled procedure was cancelled due to Covid-19 however I am happy that you have now underwent your procedure and are at home recovering. I will pass on your comments to the team and wish you well in your recovery period.

Kind regards


Jackie

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