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"Excellent care"

About: Crosshouse Hospital / Gynaecology

(as the patient),

Unfortunately I required a full hysterectomy with removal of ovaries etc. Due to have large fibroid I required an abdominal hysterectomy. My consultant was  Dr Konamme. I would like to share my positive experience.

The care I received from team was excellent. The theatre team was so kind and reassuring. I required a spinal as well as a general anaesthetic. The anaesthetist explained everything well and was so reassuring.  The theatre nurses were funny and very reassuring. 

The ward staff were friendly, attentive, caring and professional.  I required hourly obs as had a spinal and had a PCA in situ. I was informed to use buzzer is required anything. I had to buzz on a few occasions and was never mind to feel like a burden. They tried to always ensure my pain was kept under control. Unfortunately the night I hoped to go home I had to stay as my BP was raised. The staff were so reassuring. 

I am now thankfully home recovery. I would like you to pass on my gratitude to Dr Konamme, the theatre staff, nursing staff who looked after me as they were fantastic. The domestic who brought me lots of coffee. Keep up the fantastic work. 

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Responses

Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 3 years ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran
Submitted on 26/03/2021 at 13:15
Published on Care Opinion at 13:15


picture of Laura Harvey

Dear Proud nurse

Thank you for your lovely feedback. I was delighted to hear of the positive experience you had whilst undergoing quite significant surgery.

Your post highlights how it takes a large team to provide the best patient experience and I will ensure all members of staff involved in your care are aware of your post.

I hope that you continue to makea good recovery. My apologies for the delay in responding but please be reassured a numberof staff have already viewed your post.

Best Wishes

Laura

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