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"Left alone to labour because of lack of beds"

About: King's College Hospital (Denmark Hill)

I had my first baby at kings college hospital and, while I understand that the coronavirus pandemic has made maternity care and support more complicated, I feel that I was neglected during my birth experience. The care I received leading up to birth was average but oftentimes I felt that Communication was severely lacking. When I went into labour because my water had broken and I had a slight raised fever, I was advised to stay over night for monitoring. I was unable to go into labour ward as there were no beds and placed on the antenatal ward. I laboured there for many hours alone hardly being checked on, and I kept asking for an internal examination so that my partner would be able to be there to support me when I reached 4cm - I was refused many times. When I was examined After begging and pleading and desperation I was 8cm almost fully dilated. Still I wasn’t able to go to labour ward as they had no beds and partner not able to join. I was also not able to get any pain relief aside from paracetamol even though I asked for more many times. By the time I was ready to push they eventually sent me up To labour ward and partner joined for the push phase where thankfully I received more care as I had emergency shoulder dystocia complications. But I was extremely frightened during my labour and left without support to do everything by myself - this has led to massive birth trauma and postnatal depression as I already suffered from diagnosed anxiety before pregnancy. Coronavirus is no excuse for lack of care and support!m during what is probably one of life’s biggest moments - I feel as if I have been robbed of an experience that I could feel very differently about and it has affected many aspects of my life with my new baby.

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Response from King's College Hospital (Denmark Hill) 3 years ago
King's College Hospital (Denmark Hill)
Submitted on 19/11/2020 at 13:20
Published on nhs.uk on 20/11/2020 at 10:53


Dear Tamsin. Firstly apologies for this late response to your post which I was sorry to read. I have asked our Director of Midwifery for advice on the best way for us to learn from your experience. The Maternity Service has a 'Listening Clinic' where women and their partners can share and talk through their experience. This is all about the trust learning from things that don't go well so that we can put actions into place to ensure that others don't experience the same kinds of things that you experienced back in the summer. If you would like to follow this up, the way to do it is to contact our Patient Advice and Liaison Service who will be able to help you. At the moment, due to Covid-19, the easiest way to either leave a voice mssage or to contact is via email: kch-tr.palsdh@nhs.net Phone Tel: 020 3299 3601. On behalf of King's, I am so sorry to hear about the experience that you have had and we really would like to learn from this. Kindest regards.

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