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"Staff do their extreme best"

About: South Tyrone Hospital / Day Clinical Centre

(as a service user),

To attend any NHS Hospital always reminds me of how lucky I and the rest of the population is. But having spent quite a bit of time in some of the hospitals I also see how underfunded our services really are. The staff do their extreme best for all of us patients no matter how easy or difficult we are, the service is way too top heavy in my humble opinion, and by that I mean too many upper management, and they in turn pour more work on our nurses by way of in some cases too much paperwork, this I think is to justify the management roles.

Food in all hospitals is at best terrible, the TV chef James Martin proved it is more cost effective for facilitators to buy fresh and local and in turn more healthy for the patient. Why this was not pushed forward is beyond ridiculous. 

But in short, I have no complaints about my care, treatment or my stats. The staff are overworked and under paid. 5 stars to the staff

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Responses

Response from Sarah Hislop, Ward Sister, Day Clinical Centre, South Tyrone Hospital, Southern Health and Social Care Trust 3 years ago
Sarah Hislop
Ward Sister, Day Clinical Centre, South Tyrone Hospital,
Southern Health and Social Care Trust
Submitted on 26/10/2020 at 14:30
Published on Care Opinion at 14:30


picture of Sarah Hislop

Thankyou so much for taking the time to write about your experience attending the Day Clinical Centre for your essential treatment. I am glad to hear that you had no complaints about the treatment you received here but sorry to learn that the food was not enjoyable and I will certainly pass these issues onto the Hospital Services for their attention.

I am also sorry that you are disappointed with the hospital structure and will pass these concerns onto the management team accordingly.

I hope you will return again for your future treatment and rest assured I will pass your very kind positive feedback about the staff in the Day Clinical Centre onto them and thankyou once again for sharing your thoughts and suggestions with us.

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