This week I received phone calls from 0113 206 9999 and 0113 392 9999 to my mobile phone.
As I am unable to hear on the phone, I tried to ring back using a relay service for deaf people but both numbers are unable to receive incoming calls. As I had no way of getting in touch and did not even know the name of the caller, I googled the number and it came up with St. James Hospital/Leeds Hospital.
This didn't say which department or even which hospital which is a concern because you are then left wondering why the hospital is trying to ring you but since they don't accept incoming calls you are left feeling very frustrated!
I phoned a different department who were able to check the system and they told me that there is no record of someone calling me from 0113 392 9999!?!
There needs to be a better system for deaf people. Many deaf people live on their own or do not want to ask a family member to phone for them.
"Phone calls"
About: Leeds Teaching Hospitals NHS Trust Leeds Teaching Hospitals NHS Trust Leeds LS9 7TF St James's University Hospital St James's University Hospital Leeds LS9 7TF
Posted by Adeafpatient (as ),
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