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Care of my father

Posted By Fantastic nurse

"Care of my father"

About: Royal Blackburn Hospital / Respiratory medicine

(as a relative),

I would like to thank Johnathan one of the nurses On the ward. He was able to help Me FaceTime My father who I have had no visual contact with for about four days, I was becoming increasingly worried as I only had verbal contact with him and he didn’t sound well but seeing him has given me some reassurance Thank you for making that possible as a family we really appreciate it. I hope it is noted how caring , compassionate and Fantastic nurse you are.

I feel you went above and beyond Thank you so much.

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Responses

Response from Sarah Ridehalgh, Patient Experience Facilitator, East Lancashire Hospitals NHS Trust 3 years ago
Sarah Ridehalgh
Patient Experience Facilitator,
East Lancashire Hospitals NHS Trust

Submitted on 23/10/2020 at 14:36
Published on Care Opinion at 14:36

Many thanks for taking the time to provide your feedback about your fathers stay on the respiratory ward at Royal Blackburn Teaching Hospital and how Johnathan assisted with a FaceTime conversation with your father.

Our staff always strive to deliver safe, personal and effective care and it will be a pleasure to pass your thanks on to the team and Johnathan so they have the opportunity to see how much you appreciate the care and service they provide.

If there is anything further you would like to tell us about your experience then you can contact patient experience on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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