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Excellent Care Given

Story from nhs.uk

"Excellent Care Given"

About: Eastbourne District General Hospital

I visited A&E yesterday on the advice of my doctor. I was seen relatively quickly for a busy A&E department, then off to radiology, and then I received the results that I had broken a bone in my foot. I was sent on my way with a comfy medical boot, and an appointment for the fracture clinic for the next week. I cannot fault anything, and I feel that the service I received was excellent.

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Responses

Response from Eastbourne District General Hospital 3 years ago
Eastbourne District General Hospital

Submitted on 22/10/2020 at 16:27
Published on nhs.uk on 24/10/2020 at 11:14

Dear Jacqueline,

Thank you for taking the time to leave us such kind feedback about your recent experience of care at Eastbourne Hospital; we very much appreciate it.

The Trust strives to provide all patients with a high standard of care, and so we are delighted to read this was your experience of our Emergency Department and Radiology Department, resulting in you receiving prompt and effective treatment. We hope the medical boot is continuing to be of help and support, your appointment in the Fracture Clinic goes/has gone well, and that future treatment leads to a comfortable and full recovery of the broken bone in your foot.

The feedback you have generously given will be shared with the staff in both the Emergency Department and Radiology Department, as they will want to read how much you valued their interventions. We wish you all the very best for the future Jacqueline; take care, keep well, and stay safe.

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