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"Endoscopy procedure"

About: Lincoln County Hospital / General medicine

(as the patient),

The service at the endoscopy unit was excellent. The whole team was working well together. They communicated everything really well, and ensured everyone was comfortable and reassured. The team doing the procedure were very skilful, kind and again explained everything clearly. My dignity was a top priority. They made an unpleasant procedure much more bearable.

George my named nurse, Alison the ANP deserve an extra level of thanks. Thank you! 

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Responses

Response from Catherine Hollingsworth, Diagnostic Matron, United Lincolnshire Hospitals NHS Trust 3 years ago
Catherine Hollingsworth
Diagnostic Matron,
United Lincolnshire Hospitals NHS Trust
Submitted on 29/10/2020 at 10:14
Published on Care Opinion at 10:14


Dear Reassured Lady.

Thank you very much for your lovely comments following your recent appointment at the Endoscopy Unit. I am so pleased that your experience with us was as pleasant as possible and that your dignity was maintained during the procedure.

Regards

Catherine

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