This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Exceptional volunteers"

About: Peterborough City Hospital

Made an unexpected and emergency visit with an acquaintance whose treatment far exceeded the time expected and who had no mobile phone with which to stay in contact. Volunteers could not have done more to keep me updated with her progress and return her to me when treatment complete. Kind, compassionate, diligent and thoughtful. Well done all.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 3 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust
Submitted on 27/10/2020 at 10:39
Published on Care Opinion at 10:39


Thank you for taking the time to respond following your visit to our hospital. I can confirm we have wonderful volunteers who support us. I will be delighted to share with them your very kind words.

Kind regards

Bernadette Jacques

Head of Complaints and Clinical Risk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k