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"Fife flu vaccination"

About: General practices in Fife

(as a service user),

Whilst Fife Health Bd - 2 weeks after they created the problem - have increased staffing numbers to try and respond to volume of patients phoning the telephone number to make an appointment for the annual seasonal flu vaccine...those of us with limited mobility, who live alone, are less able to physically access appointments once the Scottish weather deteriorates (funny  this happens every Nov onwards) and the day light hours decrease. I am not able to safely drive my car in the dark (due to loss of eyesight in one eye) I am not physically able to manage getting out and about on frosty or even icy paths. So Fife Health Bd might have sufficient vaccines available for its population but when appointments are full for October and one gets offered December appointments - it means an accessibility issue - ability to get from point A to point B where the appointment is scheduled.

In this way,  Fife Health Bd has disabled me - NOT enabled my ability to physically access an appointment.

I am part of this backlog...almost 4 weeks and still no return call to offer an appointment...I suspect Fife Health Bd has a "mop up" plan to vaccinate those who cannot get to an appointment; but at what cost? I can phsycially manage independently to access my annual flu vaccine in October in any weather if I use my walking sticks carefully and go slowly  but as the wintry stuff arrives I am stuck...so yes, my ability is taken away. This system, created by Fife Health Bd disables me.

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Responses

Response from Senior Manager, Childrens Services, NHS Fife 3 years ago
Submitted on 23/10/2020 at 17:49
Published on Care Opinion on 26/10/2020 at 12:18


I am sorry to hear about the difficulties you have experienced trying to arrange an appointment for your flu vaccination We recognise that the systems we put in place initially were inadequate to manage the unprecedented demand for appointments in a short period of time. We have put in place a number of measures to increase the capacity we have available to arrange appointments and we are currently tackling the back log of correspondence. If you would like to email with your details to Fife.vaccinesinfife@nhs.scot I will investigate what has happened in relation to your appointment.

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