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"A&E "

About: Charing Cross Hospital

Very disorganised, missing the element of care, patients are only a number, looking understaffed but a lot people working but not working, that what we call staff on the payroll only, three hours and still waiting for an eye accident that is extremely painful, four receptionist looking at each other, the management is so ridiculous, more staff sitting then working !!?, the NHS is a sham , no available information about the time or even the nurse or the doctor to see, treating patients similar to animals , very sad health service

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Responses

Response from Charing Cross Hospital 3 years ago
Charing Cross Hospital
Submitted on 21/10/2020 at 13:55
Published on nhs.uk at 13:58


Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise for your poor experience with our Accident and Emergency Department at Charing Cross Hospital. I have forwarded your posting to the service managers for the Emergency Medicine. We would really like to speak to you and be able to look into this further. Patient Advice and Liaison Service (PALS) can be contacted on either 0203 313 0088 or email imperial.pals@nhs.net

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