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"Abandonment"

About: Sussex Partnership NHS Foundation Trust / Working age mental health care (community)

(as the patient),

Hillrise Newhaven took me out of the service because I supposedly missed a consultation, there’s no record of it on my phone and I told you people a year ago that I cannot answer my phone. I never been so poorly treated in my life. And now you tell me that I have to go through my GP again? Another year of waiting to be treated like dirt. I'm ashamed of all of you.

What do I do now? I can’t get my antidepressants, I’ve not slept for over a week and my anxiety is preventing me living a normal life. But why should you care, you’re only mental health practitioners? 

 I’m complaining to my local MP and the local news and I hope they shut you down.

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Responses

Response from Sussex Partnership NHS Foundation Trust 3 years ago
Sussex Partnership NHS Foundation Trust
Submitted on 21/12/2020 at 08:57
Published on nhs.uk at 08:59


I am very sorry to hear that you had very poor interactions with our services; if you wish to discuss this further please contact me at paul.thompson@sussexpartnership.nhs.uk Paul Thompson, Engagement Officer, The People Participation Team. Alternatively contact the Patient Advice & Liaison Service at pals@sussexpartnership.nhs.uk

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