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"My husband"

About: Royal Devon & Exeter Hospital (Wonford) / Cardiology Royal Devon & Exeter Hospital (Wonford) / Nephrology

(as a relative),

My husband was admitted to Exeter hospital in October. He is 79 years old, and on dialysis. His blood count had dropped and he was breathless and getting chest pains. He was on Creedy ward.

Last Friday evening a doctor called me and said they didn’t expect him to last the night. They thought he had had a heart attack and also had pneumonia.

He was taken to the dialysis unit this evening and given 2 units of blood. After the dialysis the porter took him to another ward. Avon ward. But no one has explained anything to him, he was left by a bed. Then someone brought his things and dumped them by his bed, again not even acknowledging him. My husband is a mild mannered person and was feeling too exhausted to ask. He was left to get himself into bed. I said to him get to sleep and I will call them in the morning. It’s very scary for me, him and his sons.

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Responses

Response from Royal Devon & Exeter Hospital (Wonford) 3 years ago
Royal Devon & Exeter Hospital (Wonford)
Submitted on 22/10/2020 at 12:34
Published on nhs.uk on 24/10/2020 at 10:47


Thank you for taking the time to provide your feedback. We are very sorry to hear of your husband's experience and we would welcome the opportunity to discuss this further with you. In order for us to fully investigate your concerns and address the issues you have raised, we would be grateful if you could contact out PALS department on 01392 402093 so that they can take some further details from you. We hope to hear from you soon so that these matters can be resolved. Once again, we are very sorry for your husband's experience.

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