I have been to this GP Surgery numerous times and had a lovely experience, however this time left me leaving upset and feeling stupid. I understand that times are hard during covid but if you are going to offer someone an appointment don’t be rude and make them feel like they shouldn’t be there. I saw a Doctor today and they were rude, dismissed most things I said and made me feel stupid for going to see them. I tried to ask them if I could ask about something else and they told me to book another appointment, which is fair enough but then they turned to their computer screen and completely ignored me- not saying bye or anything. This experience has made me want to change surgery’s and go else where and made me feel like my problems aren’t worth going to a doctor for. However, all the reception staff and the nurse I came into contact there were lovely.
"Usually lovely staff however this time was awful"
About: Laurel Bank Surgery Laurel Bank Surgery Leeds LS6 3DS
Posted via nhs.uk
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