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"my experience at ty llidiard"

About: Ty Llidiard

(as the patient),

To start off the staff in my experience don’t care about how you feel and you could be crying in the corridors and they’ll just walk past you and ignore you, this has happened to me a number of times. When you’re struggling they treat you like it’s your own fault and they act like it’s wrong to have bad days. Don’t get me wrong there’s 1 maybe 2 lovely staff members but that’s 1 or 2 out of I don’t know how many.

The clinicians that I met in this place dont seem to care, I feel so abandoned and worthless because of the one looking after me.  

I found this place awful and feels like you’ll end up being worse mentally than you were before your admission 

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Responses

Response from Jenny Oliver, Patient Experience Manager, Cwm Taf University Health Board 3 years ago
Jenny Oliver
Patient Experience Manager,
Cwm Taf University Health Board
Submitted on 07/12/2020 at 23:30
Published on Care Opinion on 08/12/2020 at 09:37


Dear Remember this

I am sorry to hear of your experience in Ty Llidiard. We would like the opportunity to discuss this further with you, if you could contact the Concerns team on CTHB_Concerns@wales.nhs.uk or 01443 744915 so we can take this forward on your behalf.

Kind Regards

Jenny

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