On entering the building we see that things have improved recently at ESH. It has been spruced up in places and looked brighter and cleaner even when approached by the East entrance.
When we looked a bit confused a member of staff sprang to our aid and all day long everyone was pleasant, kind and helpful.
Due to a trip to the nuclear department we were in the building for many hours which gave us time to try the new WHSmith, Costa and Boots. Again we were very happy with the service and friendliness of the staff.
My mum had a migraine and I needed a wheel chair - again this was easy to locate and use. One of the staff said that the new CEO was great and hoped that he would stay - could it be that having a good lead can filter through and improve staff moral so much? Maybe training has improved?
Whatever it was we felt compelled to praise you all for a really good day at ESH! Thanks.
"A good day at East Surrey Hospital"
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted by Clarrisa (as ),