"Left out of the loop"

About: Adult Mental Health Services / Eastvale Resource Centre & Day Hosp

(as a service user),

Nothing much happened at all. I was referred by my GP. I returned home after 7 years living abroad because my life-long mental health challenges were catching up to me. I had my first 1-hour ADHD assessment in March. When COVID came, nobody called me, I simply received letter after letter regarding cancelled/rescheduled appointments.

I quit cannabis and limited my intake of alcohol at the request of my Dr. Many months later, they prescribed me Trazadone and Diazepam after a short conversation. We clearly misunderstood one another, because my concerns regarding the medication were founded, the side-effects were dangerous and unpleasant. I haven't spoken to this Dr since they made the last prescription, I have only been in contact with my GP and their assistant.

I feel left out of the loop here, spoken to like a child, swept aside. I've called, I've been passed around, I've had rude/unmotivated staff members on the phone. My experience with Eastvale has been garbage.

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