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"MS relapse and ward 8"

About: Wexham Park Hospital / Accident and emergency

(as the patient),

I had an MS Relapse at the weekend and was taken to a brilliant ED dept then to  AAU , can not fault the staff treatment received here very happy. Then taken to ward 8 WOW first thing that hit me was how hot it was which affects my MS and COPD within 5 minutes an electric fan had been found for me. Then the staff, who i admire greatly, The patience they show to the most difficult and noisiest of patients under the care of them is just amazing to witness. They moved me to a slightly quieter part of the ward which was very nice.

I will just add that the refurbishment done on this ward has been excellent more roomy lighter and being a wheelchair user the toilet/showers were fantastic.

Thank you to you all

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Responses

Response from Wexham Park Hospital 3 years ago
Wexham Park Hospital
Submitted on 14/10/2020 at 12:40
Published on nhs.uk at 12:42


Dear Colpot,

Thank you for once again leaving a comment about the services you received at Frimley Health. I am so pleased you had such a good experience on ward 8 at Wexham park, we have done some targeted work on improving the environment and ensuring staff meet the needs of the patients and it sounds like both these aspects have worked.

regards

Michelle Youens

Head of Patient Experience

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