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"Supportive, kind and caring staff"

About: Victoria Hospital / Gastroenterology

(as the patient),

I attended day intervention unit at Victoria Hospital Kirkcaldy for an urgent gastriscopy. I had been anxious about the procedure but the staff looked after me so well, the unit was ran very smoothly but with a calm atmosphere and the staff were absolutely excellent 

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 3 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 11/10/2020 at 09:28
Published on Care Opinion at 09:28


picture of Gillian Ogden

Dear Mathilda

Thank you for taking the time to share your feedback about your recent admission to our Day Intervention Unit.

It can be a worrying time coming to hospital for any procedure so it was great to read that our staff looked after you well and were able to put you at ease.

I will share your post with them and I am sure that they will be grateful for your kind words.

I hope that you have recovered well

Kind regards

Gill

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