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Admitted to hospital unexpectedly

Posted By Kea

"Admitted to hospital unexpectedly"

About: Borders General Hospital / Acute Assessment Unit Borders General Hospital / Cardiology Borders General Hospital / Neurology Borders General Hospital / Radiology

(as the patient),

I was referred to AAU after what I thought would be a routine GP appointment to discuss a recent recurring ailment. I was obviously scare to be in such a position but the team of Dr El-Taweel and Lynn  were amazing and really put me at ease and no question was too much. I was admitted and the team on Ward 5 were fantastic and had such a laugh with the porters and nurses which gave light relief to a serious situation. My stay resulted in follow up appointments with DME/stoke pathway/neurology and each team were sympathetic, professional, empathetic and a true credit to NHS Borders.

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Responses

Response from Lead Radiographer, Radiology, Borders General Hospital 3 years ago
Borders General Hospital

Submitted on 13/10/2020 at 11:23
Published on Care Opinion at 11:23

Thank you for your kind words. Radiology is pleased to have contributed to you investigation pathway. Your appreciation will be forwarded to the team

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Response from Louise McIntosh, Senior Charge Nurse, MAU ward 5, NHS borders 3 years ago
Louise McIntosh
Senior Charge Nurse, MAU ward 5,
NHS borders

Submitted on 13/10/2020 at 16:10
Published on Care Opinion at 16:34

Dear Kea

I am sorry to hear about your recent unexpected admission to Ward 5. I was very pleased to hear it was made more bearable by the staff you encountered and they were able to put you at ease. Thank you for taking the time to provide feedback which I will share with all the staff involved.

best wishes

Louise McIntosh

Senior Charge Nurse

MAU / ward 5

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