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"EXCELLENT CARING & KIND STAFF"

About: Saffron Walden Community Hospital

Have addenbrooks hospital regularly but due to covid my appointment was changed to here which was better for me.

I've never used saffron walden community hospital before.. As I walked thru carpark a nurse was leaving and smiled, found my dept (ultrasound) and the reception person was friendly and welcoming..

While waiting the xray person even said hello and we won't be long, then I was called in for doppler and again the person doing this

was so kind friendly and caring (I'm recovering from stroke had in January).

All so caring, friendly and polite.

On feeling safe due to covid, the hospital was spotless, everyone that's staff and public was wearing masks and there's hand sanitiser everywhere. Safety was first class.

On leaving the hospital 2 nurses smiled in car park, this is such a excellent hospital with kind and caring staff, such a lovely atmosphere. Not only would I be more than happy to recommend to friends and family but anyone like me worried about going due to the covid, please don't worry, there is nothing to worry about. It's only my 2nd outing since March as on shielded group.

This really is a fantastic hospital with excellent staff who are extremely friendly.

Lastly but most importantly "thank you to EVERY NHS worker for your hard work and caring nature keeping us all safe and well throughout this awful covid time"

Thank you!!

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Responses

Response from Saffron Walden Community Hospital 3 years ago
Saffron Walden Community Hospital
Submitted on 15/10/2020 at 11:42
Published on nhs.uk at 15:20


Thank you for your very kind comments about your experience at Saffron Walden Community Hospital. It is really good to hear that you felt safe and that the staff were so friendly and welcoming. At this difficult time due to Covid-19, it is even more important to put patients at their ease and we are very pleased to hear that you felt so well cared for.

Your kind words and thanks have been passed to the staff, both at Saffron Walden and more widely, and will be very much appreciated.

Thank again.

Patient Advice and Liaison Service

pals@addenbrookes.nhs.uk

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