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Broken ankle

Posted By Calmpiece

"Broken ankle"

About: St John's Hospital / Accident & Emergency

(as a service user),

Was walking my dog in March 2020 behind a local health centre. As I walked down a grassy slop my foot went under me. I fell on my back so winded my self. After a while I stood up ankle wasn't to sore and walked home. Later I took my dog by car to get groomed then went back for him ankle was sore. Went to accident emergency  at St John's hospital  Livingston. I was treated very well indeed x rays confirmed brocken bone in my ankle . Ended up with moon boot for 6weeks plus 

The whole time I was at the hospital I was reassured that everything was being done to help .The staff were first class doing a great job under pressure  and well under payed in my opinion thank you  all the staff .I made a full recovery 

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Responses

Response from Patient Experience Officer, Patient Experience Team, NHS Lothian 3 years ago
NHS Lothian

Submitted on 05/10/2020 at 09:47
Published on Care Opinion at 13:38

Dear Calmpiece,

Thank you for taking the time to share your feedback via Care Opinion.

I am very happy to hear that you are pleased with the care received and that you felt reassured everything was being done to help.

I would like to reassure you that your feedback has been shared with the senior management team and I have asked them to make sure that all of the team are aware of your feedback. I am sure they will be really pleased to read your story.

Thanks again for taking the time to share on Care Opinion.

Best wishes,
Emma

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