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"Gastroscopy, Victoria Hospital, Kirkcaldy, Fife"

About: Victoria Hospital / Endoscopy

(as the patient),

I attended the gastroeterology clinic for a gastroscopy. I opted for Xylocaine premed. I felt that it had little effect and indicated this to the endoscopist as soon as she started the procedure. Almost immediate intense choking and gagging resulted in the scope having to be removed. I took some time to recover. No additional premed analgesic or sedative was offered, and the procedure was resumed. Again, intense choking and gagging, as well as sever bloating caused by the injected air resulted in the scope having to be removed before the examination could be completed. The only words that I can use to describe how it felt are that it was like extreme torture, and left me with an aching throat for several days.

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Responses

Response from Nicola Robertson, Director of Nursing, Corporate, NHS Fife, NHS Fife 3 years ago
Nicola Robertson
Director of Nursing, Corporate, NHS Fife,
NHS Fife
Submitted on 01/10/2020 at 12:54
Published on Care Opinion at 12:54


picture of Nicola Robertson

Dear CWP

I am very sorry to read about your experience during your gastroscopy. This is not the type of feedback the service usually receives, so I would be very grateful if you could please contact Vivienne on 01592 643355 extension 20896 so we can look into your concerns. Alternatively you can email viviennechalmers@nhs. scot with your details.

I hope you will allow us to investigate your experience and provide you with direct feedback.

Best wishes

Nicola

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