"Feels poorly managed"

Negatives:

Lack in compassion with nursing staff.

Need more training on how to deescalate situations without aggravating the situation further.

When staff say they are going to do something then follow through and not give false hope.

Better communication.

No consistency in care.

Staff do not explain things properly eg restraints and what I can and can’t do now whilst on section.

It feels as though unnecessary force is used in restraints, particularly regarding male staff.

Visits feel unorganised on staffs part and patient is made to feel like it’s their fault however the room is booked and organised.

I feel this ward has been making me more poorly.

Staff to not trigger patients intentionally, but can be traumatic.

The ward feels poorly managed.

Positives:

Good range of activities

Some good relationships with some HCA’s