"Great NHS"

About: Barnet Hospital Barnet Hospital Barnet EN5 3DJ

Posted via nhs.uk 3 years ago

Visited and discharged 23 Sep 2020. Amazing drs, the lady consultant I was treated by on22 Sep 2020 was very careful efficient and sympathetic. All the nurses were outstanding. My only complaint is an officious security man outside when I was waiting for a taxi. He came up to me very aggressive and obviously failed to notice the plaster from the removed cannula and my hospital identification band and also a Barnet General green bag. My age is 78!

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Barnet Hospital

Submitted on 19/08/2021 at 13:47

Published on nhs.uk at 21:24

Dear Peter, we're a new patient experience team reviewing comments on this website, as part of our work to try and improve the experience for patients and their loved ones. Firstly our sincere apologies that you didn't get a response to your comments at the time. We're glad to see the nursing care was so efficient and sympathetic but also our apologies that your experience with security at Barnet was poor. We have noted your comments which will be used to help us understand where we can improve our services. Apologies again for the poor experience at the end of your visit. Kind regards, The Patient Experience team.

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