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About: New Cross Hospital

I called ambulance out yesterday . Paramedics suggested i went to hospital vety reluctant because of covid. I was taken in had ecg abd blood test then told to wait in waiting room which was fir x rays too. People quite close and wen using mobile phones took masks down some just didntvwear them. I was terrified. Used 2 masks was there till 7 cane in bout 2.30 nurse pratitioner called me to say bloodpressure fine blood test fine. Ok have u still got pain ? Yes i find it hard to breathe wen eating oh ok go back to G.P . Think there should be security to tell people self distance wear madk or leave . Im going to do covid test in 5 days has im 61 and worried

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Responses

Response from The Royal Wolverhampton NHS Trust 3 years ago
Submitted on 22/09/2020 at 12:43
Published on Care Opinion at 12:43


Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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