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Efficient and Caring

Story from nhs.uk

"Efficient and Caring"

About: Stepping Hill Hospital

I was taken ill and was introduced to Stepping Hill hospital by ambulance on September 15th about 8pm

I would like to sincerely thank all those who looked after me from the attending ambulance staff to all those on duty in the Accident unit at Stepping Hill hospital that night. The care I received was excellent. A busy department, but I was extremely well looked after.

I felt I was processed with the speed my condition warranted, not released home until it was safe to do so, and follow up procedures explained.

Thanks to the team that evening

Best Wishes

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Responses

Response from Kathryn Glass, Stockport NHS Foundation Trust 3 years ago
Kathryn Glass
Stockport NHS Foundation Trust

Submitted on 21/09/2020 at 15:33
Published on Care Opinion at 15:33

picture of Kathryn Glass

Thank you for taking the time to share your experience with us. It’s great to hear that you felt the care you received was excellent, and you were well looked after throughout your time in the department.

I will be delighted to share your kind words and lovely comments with the team who cared for you

Best wishes

Kathryn Glass

Quality support/ Patient Experience Practitioner

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