"Excellent care at the Emergency Gynaecology Unit"

About: The Royal London Hospital

I had a miscarriage and phoned the Emergency Gynaecology Unit in the morning. The doctor slotted me in within an hour for a consultation and after hearing the options given, I chose the surgery management option. I got admitted immediately and they arranged for the surgery to be done as soon as the operating theatre has an open slot.

The medical team - from gynaecologists, anesthesiologists, to nurses - was very professional and each of them checked thoroughly about my condition, explained to me about what I'll go through and made sure that I had all the information I needed. I felt that I was in good hands and the nursing staff was nice and friendly. The environment at ward 8C was nice and quiet, and the food was better than I've expected.

Thank God the procedure went well without complications and after a whole day of observation I was allowed to go home. Thank you so much to the medical care team at EGU.

Story from nhs.uk

Responses

Response from The Royal London Hospital 3 days ago
The Royal London Hospital
Submitted on 17/09/2020 at 07:33
Published on nhs.uk at 19:44


Dear Patient

Thank you for taking the time to contact us with your positive feedback following what must have been a difficult time for you.

We are pleased that you were happy with the care provided in the Emergency Gynaecology Unit at Royal London Hospital. Your kind words will be shared with the unit.

Best wishes and kind regards

Central Complaints Team

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