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Care Opinion

Excellent and caring support

Posted By Mimosa

"Excellent and caring support"

About: East Glade Centre

(as a service user),

I'd like to provide feedback on the East Glade South Recovery Team in Sheffield. My Care Coordinator is exceptional. She understands me. She knows what to do in a crisis and how to diffuse the situation. Her listening skills are amazing. She hears me when a lot of the wider community mental health team don't. In addition, the employment and education worker is brilliant. He has been of great support to me. I cannot fault his hard work, positivity and support. Highly recommend the service at East Glade that I have received so far.

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Responses

Response from Sarah Roberts-Morris, General Manager, Crisis Services, SHSC 3 years ago
Sarah Roberts-Morris
General Manager, Crisis Services,
SHSC

Submitted on 18/09/2020 at 10:22
Published on Care Opinion at 10:22

Thank you for your lovely feedback. I am glad to hear that your Care Co-ordinator and Employment and Education Worker are providing you with the support that you need. It would be good to be able to pass on your compliment to the workers involved in your care. Please contact Lizzie Dodd, Senior Operational Manager on 0114 2716451 if you would like to share the names of the workers so we can pass on this feedback. Thank you.

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