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Not delivering on promises

Story from nhs.uk

"Not delivering on promises "

About: Whitehall Surgery

My partner and I paid for a Private Covid19 test on 14/09/20 morning with the promise results would be received by the latest midnight the next day (though advised usually received by 6pm). Midnight has been and passed with no results and myself and my partner now unable to make our flight tomorrow.

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Responses

Response from Whitehall Surgery 3 years ago
Whitehall Surgery

Submitted on 16/09/2020 at 09:41
Published on nhs.uk at 09:43

Our Practice does NOT offer Private Covid Tests, however, I have heard there is a Whitehall Clinic in Leeds that offer this service. Please do NOT come to the surgery if you have Covid Symptoms. The advice is ring 111 or 119 and you will be signposted to your nearest Covid Testing Centre. Thank you.

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