"Telephone Appointment"

I recently had my face to face appointment changed to a telephone appointment due to the COVID-19 outbreak. I was told the outpatient department was closed, so I had no choice in the matter. I much prefer face to face appointments and told my consultant that during my telephone appointment with them. I have had problems since my telephone appointment, which I wouldn't have had if I had seen my consultant in clinic. The clinic letter had the wrong dosage of medication and I am still waiting of an amended clinic letter, otherwise my GP can't prescribe me my new medication. If I had been in clinic I would have been able to get my medication from the hospital pharmacy. Please Royal Brompton open your Cardiology outpatient department again, so I can see my Consultant in person.