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Recovery with OCD

Posted By betternow

"Recovery with OCD"

About: Hounslow IAPT

(as a service user),

Firstly, I would like to say that I am very grateful for the fact I was actually able to receive the service to begin with, considering everything that has happened over this year.

In addition, I definitely wish to thank Dr. Kumar for taking the time to do these sessions with me as well, because they have been a tremendous help for me and have helped me to make a lot of serious improvements over the weeks we've been speaking to each other.

Moreover, I also appreciate her for going above & beyond to help me work through the weekly exercises, answer any questions I have and to just simply listen to any concerns I had that I wanted to bring to her attention.

All in all, I can definitely say that this service has helped me a great deal, especially since it gave me the chance to just talk to someone about all the issues I have, even though some can seem so ridiculous at times, and for them to take these issues seriously enough to try & help me deal with them as best as I can regardless.

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Responses

Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 3 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust

Submitted on 22/09/2020 at 09:24
Published on Care Opinion at 09:24

Response provided by the IAPT service:

Dear Betternow

Thank you for taking the time to give feedback about your experience with the service. We are pleased that you were able to access the service this past year and benefit from it. We will let your therapist know that you found the help offered to you of tremendous help and are so pleased to learn that you received care that went ‘above and beyond’. This is certainly the standard that we hope for all of the service users that seek support from Hounslow IAPT.

We are pleased to read that not only was it important that you felt heard, that your issues were taken seriously and that you felt safe enough to raise questions or concerns. In addition to this we are glad that the weekly exercises helped you to make significant changes to your life. We hope that these benefits continue into the future. We hope you stay safe and well.

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