"The best health service anyone could wish for"

About: Forth Valley Royal Hospital / Dermatology

(as the patient),

Had to have a basal cell Carcinoma removed at Forth Valley Royal in Larbert.

I was taken on time and greeted by David who was the surgeon doing the procedure.

He asked me a few questions, due to the current situation of Covid. Then went through to the room  where he introduced Lee-Anne who was assisting.

David took the time to explain what the basal cell Carcinoma was, the procedure, asked if I had any questions.

During the procedure, both David and Lee-Anne talked to me, I would say they had excellent rapport (banter).

All in all I would say they are a credit to the best health service anyone could wish for. As I felt at ease the whole time, before I knew it, the procedure was done and i was heading home. 

Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley last week
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 15/09/2020 at 11:11
Published on Care Opinion at 11:11


Dear Jjamie, Thank you for taking the time to leave us such positive constructive feedback.

I am delighted you are happy with the service we provided and hope everything is proceeding as planned.

Thanks again

David

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