"Wonderful service"

About: Medway Maritime Hospital

I had a sudden serious stomach bleed on 29/8. Ambulance service arrived within minutes and I was in A&E within 20 minutes. Immediate care was given and I was in Keats Ward that evening. Close care and attention followed in the next 2 days and I had endoscopy surgery on Tuesday 1 September. I was allowed home on the following day. The above summary of events simply outlines the efficiency of the whole exercise. Within that, I must demonstrate my gratitude for the high standard of performance in all departments. At every level there was professionalism allied to care, kindness, understanding, some humour, and overall reassurance. Despite the degree of activity that was obvious there was a calm, caring attitude displayed which I found admirable. I could not have been in better hands and a thank you is barely enough.

Gratefully yours,

George Jobe.

Story from nhs.uk


Response from Medway Maritime Hospital 3 weeks ago
Medway Maritime Hospital
Submitted on 10/09/2020 at 12:45
Published on nhs.uk at 19:47

Dear George,

Thank you for taking the time to share your feedback. We are delighted to hear that you were please with the care you received and we'll be delighted to share your comments with the staff who cared for you.

We hope you are recovering well from this episode of ill health and are feeling better.

kindest regards,

The Patient Experience Team

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