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Unable to get web site to work

Story from nhs.uk

"Unable to get web site to work"

About: The Gainsborough Practice

Unable to get web site to work

Cannot log in

Cannot get an appointment via the telephone

Log in says I will get a notification to my mobile phone, I got 7 notifications. Which one is the correct one?

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Responses

Response from The Gainsborough Practice 3 years ago
The Gainsborough Practice

Submitted on 10/09/2020 at 12:04
Published on nhs.uk at 18:45

Dear Patient,

Thank you for your comments and we are sorry for the difficulties you have experienced. We apologise that you were unable to get our website to work. We have contacted our website providers and they confirm the website is working so you should not have any problems going forward. We do have appointments available every day with our healthcare professionals that can be booked by telephoning our reception team, eConsult available for online consultations via our website and triage with our nursing team every morning and afternoon. We are sorry you were unable to get an appointment via the telephone but please be assured we are always reviewing our appointment book to try to ensure we have the correct balance of the types of appointments we offer so your feedback is welcome and appreciated. Due to the anonymity of this comment it is difficult to fully respond as we are unsure which log in and notifications you are referring to. Therefore if you are still experiencing difficulties or need any further clarification please could you kindly contact a member of our reception team on 01344 428742 and they will be very happy to help you. Once again thank you for your comments.

Kind regards

Diana Lock – Practice Manager

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