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"Visited walk in centre."

About: Tameside General Hospital / General medicine

(as a service user),

Told they would not see me have an infection in upper gum tissue this is becoming worse. Simply need antibiotics GP and own dentist no help. Being told to socially distance while talking to a work colleague while both masked as I left was a surprise have the guidelines changed? Disappointed frustrated and depressed pain and worsening infection no help and a waste of time.

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Responses

Response from Alexia Charnley, Head of PALS, Complaints and Candour, PALS & Complaints Team, Tameside & Glossop Integrated Care NHSFT 3 years ago
Alexia Charnley
Head of PALS, Complaints and Candour, PALS & Complaints Team,
Tameside & Glossop Integrated Care NHSFT

Manager

Submitted on 10/09/2020 at 14:02
Published on Care Opinion at 14:02


Good afternoon

Thank you for sharing with us your experience in the Walk in Centre. I am sorry to hear that you are experiencing a great deal of pain as a result of an infection.

I am aware that you may have contacted the PALS Team directly regarding this matter, but if this is not the case, I invite you to call us on 0161 922 4466 so that we can discuss your concerns in more detail to determine how we can assist you further. You can also send an email to palsandcomplaints@tgh.nhs.uk

Thank you

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