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Care Opinion

Fantastic service

Story from nhs.uk

"Fantastic service "

About: North Devon District Hospital / Accident and emergency

Attended late in the evening with my son who had a badly infected elbow joint. All covid procedures were adhered to, he was treated in a compassionate and respectful manner, had blood tests an X-ray and intravenous antibiotics. All the staff were friendly and Professional providing excellent care. We were seen assessed treated and discharged with further medication and advice all within 4 hours. Thanks so much to you all

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Responses

Response from Teresa Sturm, Patient Experience Matron, Northern Devon Healthcare NHS Trust 3 years ago
Teresa Sturm
Patient Experience Matron,
Northern Devon Healthcare NHS Trust

Submitted on 10/09/2020 at 13:57
Published on Care Opinion on 11/09/2020 at 09:15

picture of Teresa Sturm

Dear Patient,

Thank you for your taking the time to send us your feedback. I have shared your comments with the teams and Jo Hope, Emergency Department Matron has asked me to pass on the following reply,

"Thank you for your very positive comments which will be shared with the staff. I hope your son has made a fully recovery"

Thank you again,

Teresa

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