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"Excellent nursing care"

About: Altnagelvin Area Hospital / Older people's healthcare

(as a relative),

My great uncle has had a stormy few months with his health. Despite being in his late 80s, he lived independently in his own home until this Spring when he became unwell. He has been cared for between Altnagelvin and Waterside Hospital since and is currently in Ward 42.

My mum and her sisters would like to thank the staff of the ward especially Staff Nurse Dervla and Ward Manager Paul. They have gone above and beyond to keep us in touch with Jim where possible and also allowed us to visit Jim yesterday before I have left to return home to Glasgow. During these testing times of Covid, this extra attention and care from the staff is even more appreciated and we thank the Ward 42 team hugely.

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Responses

Response from Vi Gray, Professional Nursing Support , PCOP, Western Health & Social Care Trust 3 years ago
Vi Gray
Professional Nursing Support , PCOP,
Western Health & Social Care Trust

encourage people to share their experiences of health and social care, what matters to you, what you particularly liked or disliked so that we can share with the relevant department, and staff .

Submitted on 08/09/2020 at 17:27
Published on Care Opinion at 17:27


picture of Vi Gray

Hello Neffc

Thank you for taking the time to share your experience of the " Extra attention and Care " received. I can assure you that this was shared with the teams and the named staff.

I would like to thank you for sharing your story and your kind words about Altnagelvin and Waterside Hospital. This means a great deal to the staff who work hard to provide a caring and therapeutic environment. In these difficult times with all the challenges around Covid-19 your post has provided a much needed boost to everyone involved.

I am delighted that you have had a positive experience

Best wishes

Vi Gray

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