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"my elderly aunt"

About: Borders Community Services / Hospital to home service

(as a relative),

Margaret was sent home from BGH unable to manage independently with the assistance of home first. The experience for Margaret was very good she flourished under their care nothing was too much trouble for the girls and they certainly assisted her to become more independent. Margaret appreciated the care and help so much she was disappointed after 6 weeks and the care came to an end. They also phoned me when Margaret was in trouble or needed help. We will also be grateful for the quality of care and kindness.

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Responses

Response from Alison Forster, Interim Clinical Nurse Manager, NHS Borders 3 years ago
Alison Forster
Interim Clinical Nurse Manager,
NHS Borders
Submitted on 04/09/2020 at 14:17
Published on Care Opinion at 14:17


my elderly aunt | Care Opinion

Thank you very much for taking the time to give your feedback. The Home First Team take great pride in providing high standards of person centred care.

I am so pleased your aunt benefitted from our Service. I will share your feedback widely with the Team.

kind regards

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