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Really good member of staff

Posted By emeraldward1

"Really good member of staff"

About: Rampton Hospital / National High Secure Healthcare Service for Women

(as the patient),

Rampton

DRC, (Diamond resource centre ) WS

A male staff member JB on Emerald ward has helped me during these COVID times. I don’t like masks they scare me, but he said that its still me and he took his mask down so I could see who it was. Don’t worry there is nothing to be worried about. The reason we wear these masks is because we see other people outside the hospital so its to keep patients safe JB is a really good member of staff, he is really supportive when he is on shift, and when I’m upset he talks to me and cheers me up, and he helps everybody else out. I think he really deserves some recognition for what he does for everyone.

Patient on Emerald ward

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Responses

Response from Nigel Groves, Involvement and Experience Lead, Forensic Services, Involvement Team, Nottinghamshire Health care Trust 3 years ago
Nigel Groves
Involvement and Experience Lead, Forensic Services, Involvement Team,
Nottinghamshire Health care Trust

help get the feedback we need

Submitted on 02/09/2020 at 15:00
Published on Care Opinion at 15:00

Hello.

Thank you for your posting.

I can understand it must have been unsettling for you with all the Covid things going on and for you Staff and masks. it is excellent to read that the staff member concerned found a way to reassure you and also cheers you up. I am glad to see that you feel a lot better about this.

Thank you again for your feedback

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