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"Surgical day care"

About: North Tyneside General Hospital / General surgery

(as a service user),

Day case for removal of tumour on the bone in my hand . 

From the point of my assessment phone call to the point of me leaving the hospital after my operation I cannot fault anything or anyone of the team that looked after me .Everything was explained to me as we went through the process and I couldn’t of felt more reassured . 

An outstanding set of people the  surgeon  Mr Pratt and all the staff should be very proud of what they do and they way they made me feel . 

Thank you all.

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Responses

Response from Northumbria Healthcare NHS FT 3 years ago
Submitted on 04/09/2020 at 17:26
Published on Care Opinion at 17:26


Dear Past66,

What a great review for Mr Pratt for his team. Thank you very much for taking the time to share this with us. I hope your hand is recovering well following your day case surgery with us.

I will ensure your review reaches the team – I am sure they will be delighted.

Take care,

Tracy

Tracy Bruce

Head of Patient Experience

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