Attended the Mater A&E in March 2020 with what now relates to Covid symptoms they weren’t busy & I had wait almost 2 hours on paracetamol for a high temperature not that they remembered to bring them my mum had to go & ask for them - staff seemed unpleasant & unhelpful & stayed in the nurses station talking & eating quality street , I observed a mental health patient from the same ward as me had went missing for around 1hr 30 mins & staff hadn’t even realised they were missing. When they rang security to check the cameras they claimed the patient had only went missing - security rang back & corrected the exact length of time they were missing to the staff member replying didn’t seem that length of time !!
Covid test wasn’t suggested nor done nor was I isolated from the other 4 patients .
Glad I came across this site for patients to comment on the services they should receive but don’t .
"Service I should have received but didn't"
About: Mater Hospital / Accident & Emergency Mater Hospital Accident & Emergency BT14 6AB
Posted by Ruby20 (as ),
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