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"They all deserve great credit"

About: Ninewells Hospital / Trauma & orthopaedics

(as a service user),

I was admitted to Ninewells after a complex ankle fracture. On admission I was immediately struck by the efficiency and kindness of the staff. The immediate procedures were explained to me and appropriate pain relief ensured. After surgery I spent time both on Ward 9 and Ward 18. In both busy wards, staff were unfailingly kind, efficient and professional. We were treated with respect, patience and real humanity. They all deserve great credit.

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Responses

Response from Ann McLean, Head of Nursing, Surgial Care Division, NHS Tayside 3 years ago
Ann McLean
Head of Nursing, Surgial Care Division,
NHS Tayside
Submitted on 22/08/2020 at 11:47
Published on Care Opinion at 11:47


Dear Farfelue

I am delighted to hear that you experience in both these ward areas was excellent. We appreciate you taking the time to provide feedback and I will ensure your comments are share with all staff within these wards.

Ann McLean

Senior Nurse

Trauma and Orthopaedics

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