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"Exemplary care"

About: The Royal Victoria Infirmary / General medicine

(as a carer),

My partner has had to be sent to the Ambulatory Care Unit by the GP twice since discharge from rehab following ICH.

Both occasions have been exemplary. All staff are efficient, kind and thorough, and the Unit is spotlessly clean. You certainly feel that you are in safe competent hands.

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Responses

Response from Patient Experience Team, The Newcastle upon Tyne Hospitals NHS Foundation Trust 3 years ago
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Submitted on 20/08/2020 at 16:04
Published on Care Opinion at 16:04


Thank you for taking the time to leave your feedback regarding the care your partner has received at the Ambulatory Care Unit. We are pleased that on both occasions the staff have been efficient, kind and thorough and that you have found the unit to be clean.

We will forward your feedback to the directorate concerned who will share with the staff involved.

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