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Incorrect scans carried out twice

Story from nhs.uk

"Incorrect scans carried out twice"

About: Northampton General Hospital NHS Trust

My son in law has been diagnosed with gall stones for a week but nothing has been done. Why? Please tell me why. It is stressful for all our family. Please help

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Response from Northampton General Hospital NHS Trust 3 years ago
Northampton General Hospital NHS Trust

Submitted on 19/08/2020 at 08:33
Published on nhs.uk at 08:35

Good morning,

Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us.

We are very sorry to hear that you and your family have not had a positive experience, and you feel nothing has been done to help after your son-in-law’s diagnosis. If you would like to speak to someone about this please contact the Patient Experience Department on 01604 523438 and we will do our best to help. We strive for high standards of patient experience within NGH and are always looking at ways to improve.

Best wishes from NGH

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