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"Appointment issues"

About: Whittle Surgery

Fine once you can get an appointment but it is an absolute nightmare to get one. They release appointments at 8 and 2 but you are unable to get through, the line is engaged and then they have all gone by the time you get through. After redialling 61 times, I managed to get through to be told yet again that all appointments had gone. It is total pot luck as to whether you can get an appointment. Avoid.

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Responses

Response from Whittle Surgery 3 years ago
Whittle Surgery
Submitted on 12/08/2020 at 15:09
Published on nhs.uk at 15:29


We are sorry to hear you have had issues getting through on the telephones. I am aware you have contacted the practice directly. If you have any further concerns please contact the complaints manager.

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